Industrial Tyres Amsterdam B.V., with its registered office in Amsterdam, actually registered in Amsterdam, Isarweg 2, in the trade register of the Chamber of Commerce for Central Netherlands under file number 33239153.
Processing of personal data by Industrial Tyres Amsterdam B.V.
This privacy statement applies to the processing of personal data by Industrial Tyres Amsterdam B.V. We attach great importance to our services being open, honest and transparent. In that context, we think it is important that you know exactly which personal data Industrial Tyres Amsterdam B.V. collects and for what purposes we use this personal data. In this privacy statement we describe this in a clear manner. Industrial Tyres Amsterdam B.V. guarantees that personal data will be collected, used and deleted in a careful manner and in accordance with the laws and regulations. This privacy statement may change from time to time if new developments give cause to do so.
What do we use your personal data for?
Your personal data will be processed by Industrial Tyres Amsterdam B.V. for the following purposes. The data will only be used and stored for this purpose.
1. Executing agreements
We process personal data in order to be able to carry out our agreements/agreements that we enter into with business customers. These activities include the sale of tyres, making arrangements for the delivery of tyres and maintenance work with business customers. In addition, we process personal data of our employees in our administration on the basis of concluded employment contracts.
2. For marketing activities
We process personal data in the context of marketing activities. These may be persons who have subscribed to our newsletter in the past (opt-in) and have not unsubscribed from it (no opt-out). Business customers (lease drivers) are not approached with commercial (e-)mailings or commercial newsletters. We use cookies on our website, see point 4.
3. Handling the information or publications requested by you;
If you would like more information about our services or if you would like to be kept informed about our products, we will process your data in order to be able to respond to you. You can think of contact forms completed by you, if you have been in contact via our live chat or have made a request for an out-of-stock tire.
4. Improving the website and services
We do this in two ways: directly (e.g. the data you provide to us via our website) and indirectly (via cookies). Our website uses functional, analytical and marketing/advertising cookies to optimize the visitor experience.
Cookies
Industrial Tyres Amsterdam B.V. uses cookies when offering online content and services in order to provide you with a better service. Prior to the first visit, you will always be asked if you agree to the collection of cookies by Industrial Tyres Amsterdam B.V.
What are cookies?
Cookies are small files that are sent with pages from websites, remember your preferences while surfing and are stored in your browser. The information stored in it can be sent back to our servers on a subsequent visit. A cookie does not store a name, address or age. A cookie also does not know other personal data. Cookies only remember your preferences and interests based on your click behaviour and any data entered.
Why does Industrial Tyres Amsterdam B.V. use cookies?
By storing cookies, Industrial Tyres Amsterdam B.V. learns from the behaviour of visitors to its website. With the help of this data, we can improve the information, services and products on the website. It also allows visitors to be offered more relevant information, reducing the time they have to search for and take actions more quickly, and data entered can be saved when visitors leave pages and visit again later. On your first visit, you can agree to the use of third-party cookies. If you do not accept cookies, you will not always be able to use all the advantageous and personal features of the online content and services.
Which cookies does Industrial Tyres Amsterdam B.V.Nederland use?
Our website uses different types of cookies for the following purposes:
Necessary cookies – Necessary to be able to use standard functionalities on the website. You always use functional cookies and cookies for web statistics without consent. This includes analytical cookies (anonymized according to the steps defined in the manual of the Dutch Data Protection Authority) and functional cookies such as storing your chosen tires in the shopping cart.
Marketing and statistics cookies – These cookies are used to analyse how you use our online content and services in order to better tailor them to your wishes and needs. For example, when using our live chat option and finding out your experience with our services. This data is stored anonymously and therefore cannot be traced back to who you are.
Cookies for advertising – With these cookies, advertisers keep track of which pages you visit from their network in order to be able to show you relevant information (such as tires, rims and car maintenance offers) to you on channels of Industrial Tyres Amsterdam B.V., such as advertisements on Facebook, Google and other websites / channels.
How can I turn off cookies?
You can also disable cookies in your browser by default. In this way, no cookies are stored. Below you will find instructions for each browser to disable cookies. If you use multiple computers and/or browsers (note: this applies not only to desktop computers but also to tablets and smartphones), you must repeat this operation(s) as often as necessary. Disable cookies for: Internet explorer, Safari, Chrome or Firefox
Which principles apply?
Industrial Tyres Amsterdam B.V. only processes personal data if there is a legal basis for doing so, as prescribed in the General Data Protection Regulation. The following principles apply:
1. Execution of agreements
We process personal data in order to be able to carry out our agreements/agreements that we enter into with franchisees, business and private customers. These activities include the sale of tyres, making arrangements for the delivery of tyres and maintenance work with business and private customers and our franchisees. In addition, we process personal data of our employees in our administration on the basis of concluded employment contracts.
2. Legitimate interest
Industrial Tyres Amsterdam B.V. has a legitimate interest in acquiring customers and maintaining relationships and therefore collecting certain personal data. This applies to the following data:
•Salutation
• Name (first name and last name)
• Address details (name and address details)
•Telephone number
• Email address
The above information is needed in case an appointment or purchase is/is planned or made. This way we can inform you in the right way about, for example, an appointment that needs to be rescheduled, the adjustment of the correct tire size or repairs that we see based on the examination of your car. We also store your data for billing purposes. Your e-mail address will only be used to send commercial messages if you have explicitly opted in for this.
3. Consent of data subjects
We ask for your permission to use cookies when accessing the website. However, certain analytical and functional cookies (Google Analytics and e.g. shopping cart cookies) are placed by default. For the analytics cookies, your IP address has been anonymized and we have followed the steps as indicated by the Dutch Data Protection Authority. See the manual of the Dutch Data Protection Authority
4. Comply with legal obligation
Industrial Tyres Amsterdam B.V. is required to process personal data because of a number of legal obligations, such as the Tax Retention Obligation, the Collection Act 1990, the Foreign Nationals Employment Act and the Identification Obligation Act.
With whom does Industrial Tyres Amsterdam B.V. share your data?
In principle, we do not share your data with others. We only do this if it is necessary for the performance of our services or if we have a legal obligation. In that case, we share data with:
1. Own employees
We share data with our franchisees and employees where the processing purpose is in line with the position. For example: an employee of Industrial Tyres Amsterdam B.V.Nederland contacts a customer, or one of our branches contacts you to support you with a question. Contact details are required for this.
2. Suppliers and subcontractors working for Industrial Tyres Amsterdam B.V.
We work together with service providers who build and manage our website and ICT systems and carry out (sales) activities for us. For example, when it comes to live chat, phone support when purchasing tires, email marketing, and more. We make good agreements with them about their obligations and powers. We record these in (processing) agreements.
3. Tax and Customs Administration
In the case of tax requests, data may be shared with the tax authorities.
How long does Industrial Tyres Amsterdam B.V. keep your personal data?
Industrial Tyres Amsterdam B.V. does not store your data any longer than is necessary to achieve the purposes stated in this privacy statement.
• The retention period of our records is seven years, in accordance with the legal obligation. This includes the agreements concluded with you and the term starts after the agreement has been terminated.
• When you send us an e-mail or ask a question via a contact form, the data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and handling thereof.
• Data for marketing activities will be stored indefinitely, for example if you have opted in to receive emails, or after contact has been made in the context of offering products or services. The storage period of cookies differs per cookie. See also the topic 'Cookies'.
How does Industrial Tyres Amsterdam B.V. protect your personal data?
Industrial Tyres Amsterdam B.V. protects your data by means of a special security policy and security architecture. If you would like to receive more information, we will be happy to explain this verbally.
Access, change, delete or block personal data
If you want to know which personal data Industrial Tyres Amsterdam B.V. collects and uses about you, you can submit a request for this. You also have the right:
• To correct or delete your personal data,
• To withdraw your consent to data processing,
• To object to the processing of your personal data by Industrial Tyres Amsterdam,
• On data portability. This means that you can submit a request to us to have your personal data that we hold in electronic form sent to you or another organization named by you.
You can send a request for access, correction, deletion, objection or data portability to sales@industrial-tyres.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. We will respond to your request within four weeks.
If you have a complaint about the way in which Industrial Tyres Amsterdam B.V. processes your personal data, you can report this to sales@industrial-tyres.nl. If this does not lead to the desired result, you can also file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
Finally
If, after reading this Privacy Statement, you have any questions about the protection of your privacy during your visits to our website(s), please feel free to contact us in writing, by telephone or by e-mail:
Industrial Tyres Amsterdam B.V.
Isarweg 2, 1043 AK Amsterdam
Phone number +31 (0) 506 2249
sales@industrial-tyres.nl
Last updated on February 7, 2023, Industrial Tyres Amsterdam B.V.